Most of your party packages are described as being "for up to 8 guests". Is that the maximum I can have for a party?
Our packages are designed for the birthday child and 7 party guests for the base price of a party package. If you have fewer than 8 planning to attend, that is OK too, but we will still charge the base price for the party package you selected. The only limit on the number of guests for your party is simply the number of reserved seats we can provide for you.
What if I don't have 8 guests coming?
The base package is for up to 8 child guests, so we cannot reduce the price if you have fewer than eight. You may count any additional adult chaperones attending as party guests in any party package, or you may simply distribute any extra play cards among those guests in attendance.
How many guests should I select on my reservation if I am not sure yet who is able to come?
We will provide reserved seating for the number of guests you reserve in advance and you are agreeing to pay for. Guests in attendance who you are not paying for cannot be guaranteed seating, but are welcome to attend and if need be dine at available open seating. For all dining areas, we have maximum occupancy rules that we must follow that govern this policy.
What if I need to add more guests than I initially planned for?
We understand that your guest count is not always immediately certain at the time you make your reservation. If you find out later that you need to increase your guest count, we will do everything we can to accommodate your request. In some cases it may require more seating than is available and we may choose to relocate your group to another seating area. It is possible however that all adjacent seating is already reserved and we cannot accommodate your request.
For this reason, we always encourage a “best estimate” from you at the time you place your reservation. You are allowed to change your guest count provided you contact us up to 72 hours before your event. Keep in mind however, that our seating areas have maximum occupancy rules we must follow. The only way we can guarantee reserved seating for everyone in your group is for you to reserve for that guest count that you are paying for and do so at the time you place your reservation.
How many guests will your party rooms seat?
We have ten birthday party rooms and they seat 12 to 16 guests per room. Our grand celebration room can accommodate larger groups with seating for up to 150 per group, based on space availability.
What happens if all the people I reserved for can't come?
Guest count numbers can be adjusted lower up to 72 hours before your party. After that time, you will be charged for the number of guests noted in your reservation.
Do you charge for people who only want to come and watch the party?
Every guest that enters our facility will be charged for at least a buffet or as a birthday party guest or one of our Play & Buffet packages. That is our admission rule for all guests at The Amazing Pizza Machine. This includes parents and others who may wish to come and observe the party. Please be sure all party parents understand this and plan accordingly, so there are no misunderstandings the day of your party.
Can I add more people the day of the event?
We may be able to add them to your group’s seating area the day of your event. But remember the reserved seating for your party will be set up for the number of guests reserved and confirmed in advance. Because all of our dining rooms and party rooms have maximum occupancy rules, any guests over the room capacity are welcome but may have to dine in a seating area away from your group.
Is the birthday child free or counted as one of the guests?
The birthday child is counted and charged as one of the birthday party package guest count. So a party for 8 should be thought of as designed for “The birthday child plus seven party guests.”
What if I want to have a party with two birthday children at the same time?
We can accommodate! You have the option, for an additional fee, to add additional birthday children to your order. For this fee, each additional birthday child is able to spin the birthday wheel and receive one of the birthday gift options as well as receive any other special benefits provided to the birthday child.
Do you charge for children under the age of 3 in your birthday packages?
It depends. For any children under 3 years of age to receive a play card with all of the arcade features like the other party kids, you will need to count them as paid birthday party guests. If you are unsure which is right for those younger children, call us and we can help you decide. If guests under the age of 3 are attending but not part of the paid Party guest count, please let us know so we can work with you to accommodate any high chair or booster chair seating needed.
When do I have to let you know my final guest counts?
To change your guest count, you must call us no later than 72 hours prior to your party date. If you do not call us, we will use the guest count on record for your reservation as your final guest count.
Why do I need to provide a completed guest list when I arrive?
We know that party guests may not arrive at the same time you do to check in with our staff at Party Central. A complete guest list allows us to check in your guests for you and then direct them to your reserved seating. The list also details for whom you are agreeing to pay. If a guest is not on your list, then he or she must pay separately before they can enter.